Visiting guidelines

We have new visiting guidance in place to ensure everyone can enjoy a great trip at Tropical World.

Please respect other visitors and our staff, and where possible maintain a safe distance and where applicable follow the one-way route.

Avoid touching enclosures and tanks, and please use our hand wash and sanitation stations available throughout the attraction.

Our friendly staff are here to help, if you do have any questions please ask them for advice and assistance.

If you have any COVID-19 symptoms, please do not visit Tropical World. If you had pre-booked your ticket please contact a member of the team at to re-schedule your trip once you are able.

Plan your visit

Changes to the collection

Both our bat species the Seba’s Short-Tailed Bats and Egyptian Fruit Bats were moved to Lotherton Wildlife World in November 2020. They have been housed in their purpose built nocturnal facilities.

Our Tamiops and Cotton Top Tamarins have gone on holiday to a cooler location, due to the summer heat. We’re making sure they’re happy and healthy. They will be back soon.

Tropical World works with two fair trade butterfly farms in Costa Rica and the Philippines, who supply us with our pupae. Due to the pandemic and travel restrictions, our butterfly pupae supply has slowed temporarily. We hope to continue our fairtrade agreement soon.

In the meantime, look out for holes in the leaves throughout the attraction, where a small Owl Butterfly population has continued to breed and watch out for the caterpillars in the Butterfly House. Our butterflies also can be spotted at the feeding stations amongst the vegetation.

Booking tickets

We have a limited number of tickets available to purchase online each day. You can enter Tropical World at any time on the date stated on your ticket. Tickets can also be purchased on the day. Last entry is 30 minutes before closing time. Please check our opening and closing times before visiting.

If you have a discounted entry, you will need to bring the associated discount card as evidence. If you do not, you will need to pay the difference on the day of your visit.

Buy tickets now!External link

Cafe and shop

Our cafe and shop are also open for non Tropical World customers visiting the park, to use all day every day.


Our cafe is open from 10am to 5pm daily.

Seating is available for dining in, or alternatively there is a takeaway service.

Please only pick up items that you intend to purchase and take any litter home with you.

Gift shop

The gift shop is open 10am to 6pm every day.

Toilet facilities

Toilet facilities are available in the cafe and shop. Please note, we do not currently have access to a changing places toilet facility.

Group bookings

We are welcoming visits for school groups and out of school clubs.